≡ Menu

Top Notch Customer Service!

We pride ourselves in providing top notch customer service and customer experience here at Kia West. Stephen Gale did just that with his customer Patricia, and she sent in this amazing email to all of us!

Dear Kia West and Stephen,
My experience with Kia West started on July 14 when I was very hesitant to go to the dealership. My car broke down a week prior and had been to several mechanics but no one was able to figure out what was wrong. They estimated it would be around $3,000 to fix through the original dealership (which happened to be Kia West). I had recently taken out an auto loan in September to help with my husband’s new car. Having not the greatest credit history I was forced to call Canada Drives for an auto loan considering I had a loan in my name currently, most banks would not approve of a second loan in my name. They came back to me with an approval of 29% financing rate for a 2007 Mazda CX7. They told me that the car was $10,000 plus the 29% financing. I was devastated. My husband was the one who convinced me to go to Kia West since I was a past customer and see what they could do to help. When I walked into Kia West Noah a sales manager greeted me right away. He asked me what would be my dream car from the lot. I told him it would be impossible but would love to drive a Kia Sorento. He then introduced me to Stephen. Stephen sat us down and listened to what types of features would be important in a Sorento. He jotted everything down and said he would be right back. Within minutes Stephen came back and said lets go test drive this 2019 Kia Sorento. I told him that I would be very disappointed if I fell in love with this car and would not be approved through financing. He assured me that there was something that could be done. We went out for a test drive and sure enough I fell in love with this SUV. By the time I had come back Noah had worked his magic and was able to get this car approved at 3% financing! I was in shock as Canada Drives had told me that all banks had denied me for approval. With the help of Heather in financing I was able to leave the same day with this 2019 Kia Sorento my dream car!! I am forever grateful for the help the team at Kia West has done for my family. And I would especially like to thank Stephen , Noah and Heather for getting me my dream car.
Thank you so much!Patricia

{ 1 comment }

2019 Kia Optima Review

2019 Kia Optima | Where Luxury and Convenience Meet

Modern design captures your attention with the first glance at the 2019 Kia Optima. The “Wow” factor doesn’t stop there with premium luxury inside and ample space for five in this four-door sedan. Advanced technology keeps you connected and safe with your choice of multiple trim levels: LX, LX+, EX, EX Tech, SX Turbo and SXL Turbo.

Updates give the 2019 Kia Optima a new look with an elegant fascia and contemporary grille. Sporty style is seen in the available rear spoiler and dual exhaust. With the available smart release trunk, you can load cargo quickly and effortlessly. LED taillights are an available option to leave a lasting impression. Slide inside the contemporary cabin and sink down into available premium quilted Nappa leather seats with red contrast stitching. Heated front seats wrap you in cozy warmth while available second-row heated seats put a smile on your passengers’ faces as well. Add ventilated front seats to help you keep your cool. Find the ideal position in the eight-way power driver seat as you grip the heated steering wheel. Find your way with the navigation system and eight-inch display. Enjoy your favourite music with Harman Kardon premium audio, which includes ten speakers.

Select from two engines for the 2019 Kia Optima to gain performance and efficiency. Both are paired with the six-speed Sportmatic transmission for precise handling. Feel confident wherever you go with this front-wheel-drive sedan.

2019 Kia Optima Engines

  • 2.4L GDI 4-cylinder DOHC dual-cam VVT: 185 horsepower with 178 lb-ft of torque
  • 2.0L T-GDI 4-cylinder DOHC dual-cam VVT: 245 horsepower with 260 lb-ft of torque

As a Top Safety Pick+ from the IIHS, the 2019 Kia Optima provides the latest in safety technology. Learn more about what makes this sedan stand out when you visit Kia West. 


2019 Kia Sedona Review

2019 Kia Sedona | Luxury for Every Passenger

Everyone enjoys the ride a little more in the 2019 Kia Sedona with its focus on comfort, convenience and functionality. This four-door minivan is also stylish and spacious with an option of either seating for seven or eight. Choose from seven trim levels: L, LX, LX+, SX, SX+, SXL and SXL+.

Easily see after night in the 2019 Kia Sedona with optional dynamic directionally adaptive headlights which adjust based on the direction of the steering wheel. Convenience is found in the available power hands-free liftgate and sliding side doors. Relax inside this minivan with the eight-way power front seats which can be heated and cooled along with memory function for optimal positioning every time. This model also features a heated leather-wrapped steering wheel as an option while second-row passengers can enjoy heated seats as well. Optional captain’s chairs provide a first-class seat for second row. Modern technology keeps you moving forward with lane departure assist and a 360-degree camera to monitor surroundings. Listen to your music through the optional Harman Kardon premium audio system as you connect your smartphone with Android Auto or Apple CarPlay. UVO Intelligence lets you adjust settings from your phone even when you’re away from the vehicle.

Premium power is found in the 3.3L V6 engine for the 2019 Kia Sedona. This engine is paired with an eight-speed automatic transmission for precise control and smooth handling. Bring your RV with a towing capacity of 3500 lbs.

2019 Kia Sedona Engine

  • 3.3L GDI V6 24-valve DOHC D-CVVT: 276 horsepower with 248 lb-ft of torque

With a five-star rating from NHTSA, the 2019 Kia Sedona is a safe choice for your family. Learn more about what this minivan has to offer and the available options when you visit Kia West for your next family vehicle.


2019 Kia Sorento Review

Premium Performance and Comfort

If you’re looking for an SUV that is sure to fit your lifestyle and keep your passengers contented, look no further than the 2019 Kia Sorento. This four-door sport utility vehicle offers premium space for up to five and plenty of modern amenities. Choose from multiple trim options: LX FWD, LX, LX V6, EX 2.4L, EX, EX Premium, SX and SXL.

Sleek design is seen throughout the 2019 Kia Sorento with practical touches all around. For instance, perimeter welcome lights give you added peace of mind when you must travel at night. Heated mirrors allow you to get started on your way quickly in the winter while dynamic directionally adaptive headlights enhance visibility in all directions. Enjoy a luxurious cabin with available Nappa leather upholstery and heated front seats. Available air-cooled front seats and heated rear seats add to the driving experience. Always be connected to your smartphone with Android Auto or Apple CarPlay while UVO Intelligence is the multimedia system for this model. Integrated navigation helps you find any location. Listen to your entertainment in style with the Harman Kardo premium audio system which includes 10 speakers. Wireless charging ensures portable devices are ready to use.

Experience premium power with two engines for the 2019 Kia Sorento. Each one is paired with the eight-speed automatic transmission for smooth handling. Thanks to Dynamax intelligent all-wheel drive, you can handle whatever comes your way. With the powerful 3.3L engine, you can tow up to 5,000 lbs.

2019 Kia Sorento Engines

  • 2.4L 4-cylinder DOHC 16-valve D-CVVT: 185 horsepower with 178 lb-ft of torque
  • 3.3L V6 DOHC 24-valve D-CVVT: 290 horsepower with 252 lb-ft of torque

Get to know the 2019 Kia Sorento and find out how it fits your needs when you visit Kia West. Take it for a test drive and discover how to make it yours today.


Premium Soul

Brittany Roche is nothing but smiles as she left Kia West in her brand new 2019 Kia Soul EX Premium! A HUGE thank you to Brittany for choosing Kia West for her vehicle purchase as well as being such an amazing customer for Tyrone Chiasson to work with!


2019 Kia Rio LX

Gordon Hogg is the proud new owner of a 2019 Rio LX! A HUGE thank you from all of us at Kia West and your salesperson Tyrone Chiasson for choosing us for your vehicle purchase!


Happy Mini Van Owner

Adam wasn’t sure about buying a Mini-Van but, as you can see in his delivery photo, was more than happy with this 2015 Kia Sedona! He loved it’s car-like drive and features that made it not feel like a Mini Van! Sat Gill, our Sales Representative, had the pleasure of assisting Adam with this vehicle purchase!


2020 Kia Sportage

Swami & Oma, contacted our Internet Department about a small AWD SUV & drove away the same day in a Brand New 2020 Kia Sportage with the assistance from our Sales Representative, Sat Gill!

Kia West | Where you get the guaranteed lowest pricing on all new Kia’s!


SUV, Sedan to Crossover!

Barry & Jen weren’t sure if they wanted an SUV or a car, but thanks to the assistance of Sat Gill they found the perfect vehicle! They decided to go with a vehicle that was both SUV and sedan like and went with a 2017 Subaru Outback AWD Limited Crossover, at Kia West we don’t just sell Kia’s.


From Forte to Telluride

Nicole Grant is a proud new owner of the All-New 2020 Kia Telluride SX. Trading in her 2017 Kia Forte SX to upgrade to this luxurious SUV was the easiest decision she ever made! A huge thank you from your salesperson, Tyrone, we well as all of us at Kia West for choosing Kia West for your Telluride purchase!